Privacy Policy

We collect information you provide directly to us, such as when you:

• Fill out our contact forms or request quotes
• Subscribe to our newsletter or updates
• Use our client portal or services
• Communicate with us via email, phone, or chat
• Participate in surveys or feedback forms

We use the information we collect to:

• Provide and improve our web and app development services
• Respond to your inquiries and provide customer support
• Process quotes and project proposals
• Send you updates about our services and industry insights
• Analyze website usage to improve user experience
• Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We only share your information in the following circumstances:

• With your explicit consent
• With trusted service providers who assist us in operations
• To comply with legal requirements or protect our legal rights
• In connection with a business transaction (merger, acquisition, etc.)

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to show relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation of processing under certain circumstances

To exercise any of these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to:

• Provide our services and maintain our relationship with you
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

Generally, we retain client project data for 3 years after project completion, and marketing data until you opt out or for 2 years of inactivity.

As a Kenya-based company, your information is primarily processed and stored within Kenya and the East African region. If we need to transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after such changes indicates your acceptance of the updated policy.